Introduction
Welcome to CustomCollar. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to these Terms. Please read them carefully.
Eligibility
- Be at least 18 years old or have parental/guardian consent
- Agree to comply with all applicable laws and these Terms
Orders and Payments
Placing an Order
- All orders are subject to availability and confirmation of payment.
- You must provide accurate billing and shipping details.
Pricing
- We reserve the right to modify prices without prior notice.
Payment Methods
- We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
- Payment must be completed at the time of purchase.
Shipping and Delivery
Processing Time
Orders are processed within 2-5 business days, excluding weekends and holidays.
Shipping Costs
Shipping fees depend on the destination and delivery method chosen during checkout.
Delivery
Estimated delivery times are provided at checkout. Delays may occur due to unforeseen circumstances.
International Shipping
Customers are responsible for customs fees, taxes, and import duties for international shipments.
Returns and Refunds
Return Policy
- Items must be returned within 30 days of receipt in unused condition and original packaging.
- Personalized items are non-refundable unless defective.
Refunds
Approved refunds will be issued to the original payment method within 5-10 business days after processing.
Exchanges
Exchanges are subject to product availability and may incur additional shipping charges.
Use of Website
License
We grant you a limited, non-exclusive license to access and use our website for personal purposes.
Prohibited Actions
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Transmit viruses or malicious code
Intellectual Property
All content on the website, including text, images, and logos, is owned by CustomCollar and protected by copyright laws.
Limitation of Liability
General
We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Product Use
Ensure proper use of our products as instructed. We are not responsible for misuse or negligence.
Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Continued use of the website signifies your acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of India. Any disputes will be resolved in the courts of India.
Contact Us
If you have any questions or concerns about these Terms, please contact us: